Whether it’s a local bakery or e-commerce enterprise, fast, accurate delivery is the number one priority of customers. To meet this demand, businesses need to utilize reliable delivery management software tools.
Some of the top-rated options include Route4Me and Onfleet. These tools excel in optimizing routes and reducing fuel costs. They also allow managers to monitor vehicle status and communicate with drivers in real-time.
Tookan
Tookan is a delivery management software designed to simplify dispatch operations for businesses that rely on fleets of drivers. It enables organizations to reduce delivery times and costs by optimizing routes and automating dispatch. Moreover, it allows them to monitor on-field employees using geofencing features. The solution also helps them boost customer satisfaction by tracking ratings and feedback.
Tookan offers a rich marketplace of different add-ons to help users customize their platform. However, the downside of this flexibility is that the system tends to be prone to glitches and lags. It’s a good choice for micro businesses with a limited number of deliveries, but larger companies will have to pay extra for features that most other platforms include in their standard plan.
Some of Tookan’s key features include a centralized dashboard, barcode scanning, and two-way SMS texting. It also enables managers to assign specialized tasks to team members and track their status on the dashboard.
Onfleet
Onfleet is a last-mile delivery management software that provides business owners with the tools they need to improve their operations. Its features include proof of delivery, route optimization, and customer communication tools. This software also helps businesses resolve delivery-related disputes. Customers can track their deliveries and ETAs with live updates and call or text their drivers if they need more information.
Onfleet offers a variety of third-party integrations and thorough API documentation. Its user-friendly interface makes it easy for anyone to navigate, even for non-technical staff. However, its lack of on-demand live customer and tech support may be a drawback for some users.
eLogii is a more comprehensive routing solution than GetSwift, with options for POD collection methods and task auto-assignment. Its flexible pricing policy allows you to choose a plan that best fits your needs. For example, if you need more advanced delivery optimization options, consider a per-task or per-vehicle option. For smaller companies, a per-driver pricing model may be the best option.
EasyRoutes
EasyRoutes Local Delivery is an all-in-one local delivery management solution for Shopify storeowners. It streamlines the assigning and dispatching of orders, optimizes route planning, and provides customers with live GPS tracking pages. With this, merchants can save time and resources while increasing operational efficiency.
Users can easily turn Shopify orders into routes using the platform’s simple UI and comprehensive editing tools. Once they are done, EasyRoutes will automatically optimize the route to be the shortest and fastest possible. It also allows them to add or remove stops, modify ETAs and drive times, or review the entire route.
Other features include the ability to share routes with drivers and create customizable tracking links for their customers. Moreover, EasyRoutes supports proof of delivery photos and e-signatures. It also offers a mobile-friendly driver view that lets drivers navigate their stops. The application also includes an integrated navigation app, and can be used on both Android and IOS devices.
Deliforce
Deliforce is a delivery management software that offers a variety of features for small logistics business. These include electronic proof of delivery, automated workflow, customer feedback, and more. It can also help you save time and money by streamlining your processes. Its GPS system offers optimized routes that improve the efficiency of the fleet and delivery agents.
It offers real-time tracking for the field force and customers. It can help a local delivery business in ecommerce, logistics, food delivery, laundry, salon and spa, pharmacy, and home services to manage their delivery operations effectively. Its scalable cloud-based delivery management platform allows admin to track and assign tasks to the field agents.
The app is available on both iOS and Android devices. Its features include real-time tracking of agents, automatic dispatch service, and easy task assignment. It can also help a local delivery business in boosting its performance and improving their relationships with their customers. The delivery management software also offers analytics management that gives a bird’s eye view of the business.