The best delivery apps are designed to make it easy to order food, groceries or other goods. They also offer safe and secure payment options.
A good delivery app for drivers should offer ePOD (electronic proof of delivery) with signature, photos and other details to reduce miss-delivery claims. It should also feature advanced route optimization algorithms, automatic delivery notes and bills of lading for clients and real-time tracking.
Easy Ordering
A good food delivery app should allow customers to browse menus, order, and track deliveries without a fuss. In addition, it should also allow customers to customize their orders or make changes to existing ones. Other features that a decent food delivery app should have include a simple user interface, secure payment methods, and customer support.
One of the most reputable food delivery apps is GrubHub, which uses your location to suggest nearby restaurants and cafes. This service has become a mainstay for many urban dwellers due to its ease of use and reliability. This application also shows customers the estimated delivery time of their order so that they can plan accordingly.
Another popular delivery app is Uber Eats, which offers food delivery from a variety of restaurants in your area. This service is available in most major cities and focuses on providing quality cuisine at affordable prices. Additionally, the app provides discounts and loyalty programs for its customers.
Real-Time Tracking
Whether you’re shopping online or ordering food from a local restaurant, real-time tracking is key to ensuring your package arrives when it should. Delivery notification apps that offer this feature eliminate the need for customers to constantly call customer service representatives to check on the status of their deliveries, saving time and frustration in the process.
Moreover, look for an app that offers a clear and intuitive interface so you can easily monitor the status of your shipments. Some delivery app providers such as AfterShip and 17TRACK provide comprehensive tracking services, integrating with multiple carriers to deliver real-time updates.
If your drivers need to contact a customer for any reason, they can do so directly from their smartphone using the app’s sign on glass functionality. Likewise, drivers can also capture photos and record payment receipts, automatically transferring the data to their back office via 4G or Wi-Fi. This saves valuable time, while minimizing mistakes. Moreover, the app’s electronic proof of delivery (ePOD) makes it easy for drivers to take and store a signature, reducing the likelihood of missed-delivery complaints.